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Delivery Policy

We understand that the excitement of waiting for your PlantBox is often too much to bear. Read our delivery policy below to find out when you can expect your order.

Delivery

How will I know when my delivery is due to be delivered?

Please note that for UK Mainland deliveries, we currently deliver within 3-5 days after dispatch. Should there be any issues or further information required about your order, then one of the Growing Revolution team will be in touch within 48 hours of payment being processed.

What is the flat rate for Standard Shipping?

The flat rate is currently £5.00 per each set of 3 PlantBox panels, and £10.00 for everything else. For customers wanting larger orders, please contact the Growing Revolution team at contact@plantbox.shop to arrange alternative deliveries.

Can I track my order?

Yes – upon request, an order tracking number can be processed for you, please contact one of the team at orders@plantbox.shop or contact@plantbox.shop and quote your #Order Number.

My delivery has arrived, but the box is damaged /contents are missing. What now?

Our distribution team will ensure that your order goes out in an excellent condition, which is correctly sealed and accounted for. In the unlikely event of the box arriving damaged, or contents missing, then please get in contact with us directly on 01243 957109. You will be redirected to our Operations team who will deal with this issue as a matter of urgency.

I missed my delivery, what now?

No problem! With any failed deliveries, a delivery card will be posted through your letterbox with details as what to do next. Normally packages will be delivered to your nearest sorting hub where you’ll be able to collect.

I’ve ordered numerous products, will each of my products be sent together?

Absolutely! At Growing Revolution, every effort is made to reduce our carbon footprint and ensure that all deliveries are made as efficiently as it is possible.